Press release
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june 23, 2022 - MOBILIZE
All-Accor Live Limitless launches a new digital mobility service developed with Karhoo
• The #mobility service is a reservation service for taxis and private hire vehicles, designed with #karhoo, a subsidiary of Mobilize.
• Now available in 490 cities across 21 countries, this feature supports loyalty program members when travelling and in their everyday lives.
Thanks to this #mobility service, members of the loyalty program can now reserve their #taxi or private #hirevehicle on the ALL #app or the website All.com1. Members automatically earn additional points when paying by credit card and can also choose to pay their fare using their points.
The #mobility service covers 490 European cities, as well as #dubai and #newyork, and addresses two main needs:
• Trips when traveling – to go to a station, airport or an #accor hotel. This is a particularly useful service when abroad, where guests are often unaware of how to reserve and pay for taxis or chauffeur-driven vehicles.
• Day-to-day travel, whether personal or professional, to go to a meeting or a restaurant.
The service allows users to compare, in real time, available #taxi and private #hirevehicle offers and to make their choice according to rate, waiting time, vehicle category (electric, traditional, etc.) and available extras (e.g. child seat).
The #mobility service is the result of a strategic and technological partnership between ALL and Mobilize, the #renault Group brand dedicated to new mobilities, via its start-up #karhoo. Karhoo’s #mobility aggregation platform allows hospitality and travel industry professionals, as well as businesses, to offer #taxi and private #hirevehicle services to their guests through their online and mobile apps and under their own branding.
According to #mehdihemici, Chief Loyalty & Partnerships Officer #accor, “With the travel rebound, we wanted to provide a tangible service at home or away for our ALL #app users. This one-stop-shop #mobility solution is seamlessly integrated after your hotel reservation. It allows our ALL members to book their airport transfer to their hotel or book a ride in their home city with their ALL points. Both convenient and consistent wherever you are.”
“Facilitating #mobility for everyone everywhere is at the heart of Mobilize’s purpose and we are proud of this collaboration with #accor as part of the ALL loyalty program. Our urban travel distribution platform features powerful technology enabling users to be connected to 1.8 million vehicles from 2,500 #taxi and private hire fleets throughout the world. Adding #mobility to the services our business partners, such as #accor, already offer allows them to improve their customers’ experiences and satisfaction”, said #fedraribeiro, CEO of #karhoo.
By 2050, seven out of 10 #people (68%) will live in an urban environment compared with just over one in two at present (55%)2. The behaviour, needs and expectations of city dwellers will therefore be required to change dramatically in terms of urban travel. With increased demand, major societal challenges will emerge: city dwellers, less likely to own a means of transport will be able to select the #mobility option that best meets their needs according to their location.
Accor, a global leader in hospitality, aims to become the first hotel operator to offer multimodal transport services (eventually including micro-mobility and shared vehicle offers) to its members with a gradual extension of its global coverage.
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