Cookie Consent by Free Privacy Policy website Passengers Travel Through Haneda Airport On Autopilot with WHILL Autonomous Mobility Service
august 26, 2021 - Tokyo Convention & Visitors Bureau

Passengers Travel Through Haneda Airport On Autopilot with WHILL Autonomous Mobility Service


Since July 2020, every traveler that passes through Haneda Airport in Tokyo has been able to experience a new #mobility assistance service powered by cutting-edge technology. The WHILL Autonomous #mobility Service looks like a common wheelchair, but it is completely automatic and moves without the need for any airport staff, carrying people to various destinations within the 
airport. This is the world’s first implementation of autopilot personal #mobility services at airports.

Haneda Airport, one of the largest airports in Japan, has been highly acclaimed in various rankings regarding usability and comfort of airports around the world and welcomed many tourists to Japan and also Tokyo in 2019, with the world’s 5th largest number of passengers arriving at and departing. Therefore, Haneda has beenleading the way in terms of efficiency, innovation and safety, keeping up with people’s ever-growing expectations. Japan Airport Terminal Co., Ltd. thinks that this can be achieved by developing and introducing new robot technology.

With that thought in mind, the Haneda Robotics Lab project was established back in 2016, with the intent of promoting the use of robot technology, not only as a novelty but as actual, useful services. Among other projects, Haneda Robotics Lab chose to work on the WHILL Autonomous #mobility Service, introducing it into the airport in July 2020. The aim was that of optimizing the #mobility assistance service and preventing the spread of infection by minimizing contact with staff.

Further information in the press release to download